Privacy Policy

Last Updated: March 4, 2026

This privacy policy applies to the TubTim mobile application (hereby referred to as "Application") created by TubtimCorp (hereby referred to as "Service Provider"). This service is intended for use "AS IS".

1. Information Collection and Use

The Application collects information to provide and improve the remittance services. This includes:

Personal Identifiable Information: Name, address, email address, phone number, and date of birth.
Identification Documents: Images or data from your Passport, Driver's License, or other Government-issued IDs (required for AUSTRAC compliance and KYC).
Financial Information: Bank account details and transaction history related to your transfers.
Device Information: IP address, operating system, and device identifiers to prevent fraud and ensure security.

2. Third-Party Access

We only share your information with trusted third parties as necessary to provide our services, including:

Identity verification services (for KYC/AML compliance).
Financial institutions and payment processors to facilitate your transfers.
Google Play Services for app functionality and analytics.

3. Data Retention and Deletion

We retain your personal data for as long as your account is active or as needed to provide you with services, and as required by Australian law (e.g., AML/CTF record-keeping requirements).

Requesting Data Deletion: If you wish to delete your account or request that we no longer use your information, you can contact us at support@tubtim.com.au. We will respond within 30 days. Please note that certain information may be retained for legal and compliance reasons even after an account is closed.

4. Security

We implement robust physical, electronic, and procedural safeguards to protect your personal information. This includes data encryption and secure server environments.

5. Children's Privacy

The Application is not intended for use by anyone under the age of 18. We do not knowingly collect information from children.

6. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: support@tubtim.com.au

Address: Tubtim Corporation Pty Ltd, Sydney, Australia

This privacy policy page is hosted at https://tubtim.com.au/privacy_policy.html